Fully qualified domain name cannot be resolved by DNS.TCP port 60443 may be used as an alternative to TCP port 443 if another application requires TCP port 443. If you are using Microsoft Windows, ensure the Windows Firewall service is running and re-install the PCoIP Agent. If you are using a 3rd party or non-default firewall ensure a rule is in to allow TCP port 60443. Blocked TCP port 60443 (backup port on direct client to host connection)ĭuring the installation process, the PCoIP Agent will open the required firewall ports in the Windows and Linux operating system default firewalls.If you are using a 3rd party or non-default firewall ensure a rule is in to allow TCP port 443. If you are using Microsoft Windows, ensure the Windows Firewall service is running and re-install the PCoIP Agent. Please enter a new name or IP address.' when trying to connect to the PCoIP Connection Manager to directly to a host, it maybe because ofĭuring the installation process, the PCoIP Agent will open the required firewall ports in the Windows and Linux operating system default firewalls. If the client shows the error 'Error: Unable to connect to. Between the PCoIP Security Gateway (connector_cmsg on the CAS Connector) and PCoIP Agent.Between the PCoIP Connection Manager and PCoIP Agent.UDP port 4172, both receiving and sending on the PCoIP Security Gateway.Between the client and PCoIP Security Gateway.Between the client and PCoIP Connection Manager.When connecting via PCoIP Connection Manager and PCoIP Security Gateway, the following ports must be open:

TCP 443 to Teradici Cloud Licensing or TCP 7070 to the local license server.

UDP port 4172, both receiving and sending on the agent from UDP port 4172 to any port number.

When the PCoIP client is connecting directly to the PCoIP Agent and is not being brokered, the following ports must be open:

Please try connecting to this desktop again later.įor a PCoIP session to successfully start, certain ports must be open for the PCoIP Client, PCoIP agent, PCoIP Connection Manger and PCoIP Security Gateway to communicate. Teradici PCoIP Software Client - Alert: This desktop has no sources available or it has timed out.Teradici PCoIP Software Client - Error: The network connection has been lost.When connecting to a PCoIP Standard Agent for Windows, PCoIP Graphics Agent for Windows, PCoIP Standard Agent for Linux or PCoIP Graphics Agent for Linux the connection fails with one of the following messages:

Teradici pcoip connection manager